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Post by krewehunter on Feb 14, 2023 17:29:21 GMT -5
Just purchased pmdg 737-800 for msfs and purchased fsfs next. It seems to not be working correctly. When I try to activate 738 in fsfo and enter the activation code for the aircraft, it comes back and says I do not own the aircraft. any ideas?
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Post by krewehunter on Feb 16, 2023 8:55:12 GMT -5
Can anyone help me please?
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Post by captmac123 on Feb 16, 2023 10:52:35 GMT -5
Open the program and go to configuration, license. Make sure the aircraft you are using is highlighted in the options. Copy paste your activation code in the area provided in hit enter, and you should be good to go.
captmac
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Post by krewehunter on Feb 16, 2023 14:28:17 GMT -5
I have used the activation code that is used to download the product from pmdg, but it doesn,t work. I am using the 737-800, does that make a difference, or do I need 737-700 also?
Krewehunter
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Post by captmac123 on Feb 16, 2023 14:44:16 GMT -5
I don't think it matters which version of the 737 you're using. However, you could give it a try. Rather than to cut and paste the activation code in I would try and type it in and see if that works.
If that doesn't work, I think it's time to submit a support ticket.
captmac
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Post by krewehunter on Feb 16, 2023 14:53:14 GMT -5
Will try that and see. I pasted it in but would not put in the whole code..
Krewhunter
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Post by krewehunter on Feb 16, 2023 15:04:15 GMT -5
Tried entering the code manually, but it will only accept 16 digits and I have 28 digits in code.
Krewehunter
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Post by captmac123 on Feb 16, 2023 15:14:23 GMT -5
Well, my friend, I think it's time for support ticket.
captmac
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Post by krewehunter on Feb 16, 2023 15:18:21 GMT -5
How do I do that? Sorry to be a pain.. Never mind, I figured it out. Thanks four help.
Krwewhunter
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Post by captmac123 on Feb 17, 2023 12:50:06 GMT -5
Go to the support option within the program itself and it will give you the instructions on what to do. I believe there's an option to open a ticket.
CAPTAC
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Post by Matthew King on Feb 17, 2023 14:09:29 GMT -5
FSFO has no affiliation with PMDG; you need to enter the FSFO code I emailed you or you obtained from Simmarket. Let me know if you need any help.
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